Hard Drive 911 is now partnered with Kroll Ontrack, the world leader in data recovery, to enhance our data recovery service. Kroll Ontrack utilizes 25+ years experience in data recovery, offering the highest-quality service available. This partnership provides the quality of service that you expect from Hard Drive 911 including:
This allows you to decide which data recovery service level & turn-around time is ideal for you.
Start your data recovery service now by calling (888) 470-3282 to speak with a Data Recovery Specialist.
We will address your data loss in a timely, cost effective, and professional manner.
A few of our notable data recovery clients
So my external hard drive AND my back up external hard drive (both over 6 years old) gave up at the same time this weekend. After digging around on the internet, talking to work's IT team and researching on yelp I gave a couple of external hard drive retrieval companies a call.
I choose to go with Hard Drive 911 Data Recovery as they were the most professional, answered all my questions - and they mentioned the clean room. Yes they knew it was important when opening these things up to be using a clean room. I filled out their form, and called for a pickup. While I had John on the phone I asked him about how I should modify my backup system and he spent time with me going through what he would suggest doing (two external hard drives, differing brands, backing up once a week - the sensible stuff). I asked if I should include the power supply to the drive I was having fixed for the pick up. John said yes as they have a thorough step wise testing procedure, and this was the first thing they looked at. Which made me realize that having checked different cables, PCs etc. I had not tested the external hard drive with another power supply. And that was it. I called John back and told him they now appeared to work. He continued to give me sound advice (back them up immediately, do not turn them off etc.). I learnt my lesson. Hopefully there will not be an next time. But if there is - I will definitely use them again .
So in summary - no I did not have to use them - but
Jasper D, San Francisco, CA, January 10, 2011