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Tom is da bomb. You call, it's always (for me) an emergency. They answer. they get your computer. They diagnose, they estimate, they never charge more than they estimate (at least, not the two times I've used them). then, if they said they could, they retrieve your data. and they help you with follow up. They are smart, timely, and they get you back what you have lost. I just hope I never, ever, need their services again. But they are awesome, and I would recommend them without hesitation. Bacchus M, San Francisco, CA, February 6, 2009 |