If you have  a question about our services or the data recovery process please call (888) 470-3282 or email support@harddrive911datarecovery.com.
Please also view our Avoiding Future Data Loss page for additional data recovery information. Please find our FAQ's Below.

During my phone consultation we discussed data recovery price ranges. The price range you provided for data recovery service was broad. Why the broad range before you inspect the drive?
To determine exactly what caused a data loss we must inspect the failed hard drive. Based on symptoms alone, anyone who tells you they know exactly what is wrong with your failed hard drive is guessing at best. There are many hard drive failures scenarios, from simple to catastrophic, which may manifest similar symptoms such as a clicking drive or a drive not spnning. The purpose of inspecting your hard drive is to determine exactly what work is needed to recover your data from your failed hard drive, then inform you of data recovery cost and turn-around time options.
   
I am a home user, not a large corporation. My hard drive only has personal information on it. Do I pay the same cost for Data Recovery Service?
We perform the same expert data recoveries for individuals. government agencies, and corporations. A failed hard drive is a failed hard drive and data recovery is data recovery. If your hard drive has a particular failure, we must apply the same data recovery expertise and technology regardless of where the failed hard drive originated or what data needs to be recovered.

Data Recovery Success rates....
Most reputable data recovery companies will not advertise a success rate. The simple reason is success of data recovery on any previous failed hard drive has no bearing on the recoverability of your failed hard drive. Until a data recovery inspection is completed on your failed hard drive, discussion of data recovery success is premature. Measure a data recovery company's success by the companies, governments, and other organizations who have trusted them with their most critical data recovery needs. Follow this link to a list of some of our clients.
   
Why the Data Recovery Intake Form?
To serve you most effectively, we ask you to tell us what you expect in a successful data recovery. We must know what data you need recovered. If you need everything on the failed hard drive recovered, that is fine, just let us know. The more we know about your situation before your data loss, the faster we can solve the problem, and give you the best, most timely data recovery service, with the highest quality results.
   
How do your prices compare for data recovery?
Our data recovery pricing is very competitive. When comparison shopping, select the company that instills confidence in you, has a proven track record, and can offer you the data recovery service you need without exposing you to additional risk. If you don't get your data back, it was not a good deal, no matter how low the price.

Why choose Hard Drive 911 Data Recovery Services?
Give us a call, take a few minutes for the phone consultation. There is no commitment. Our expertise, outstanding service, and our list of clients is second to none. We are the only data recovery company not requiring you to choose a service level in advance and the only data recovery company who guarantees a 24 - 48 hour inspection for all hard drives at no additional cost.
   
Why the phone consultation?
The initial phone consultation is the most effective method to inform you about data recovery services as they relate to your data loss. It is an opportunity for us to discuss your hard drive failure and discuss your data recovery service options.
   
How do I become an affiliate?
We are always looking for additional data recovery service affiliates. If you are interested in becoming a Hard Drive 911 Data Recovery Services Affiliate, please see our Data Recovery Affiliates page.