The Hard Drive 911 Data Recovery Process - Start to Finish

Before you choose a data recovery service:

Hard Drive 911 Data Recovery is the first and only data recovery service to guarantee 24 hour turn-around on most hard
drive recovery inspections at no additional charge. Hard Drive 911 Data Recovery is also the first and only data recovery
service to not require you to choose a service level and turn-around time before you have exact pricing for your specific
data recovery issue. We do not feel clients should be required to decide, or tell anyone, how quickly the data recovery
is needed just to receive pricing. We stand behind this by providing inspection results for most single drives within
24 hours.

This allows you to decide which data recovery service option, turn around time, and data recovery cost, is best for you.
If you tell a data recovery company in advance how quickly you need data recovered, you leave open the possibility for
the prices offered to be skewed based on your perceived need.

The Hard Drive 911 Data Recovery Guarantee

There is never a data recovery charge if your data is not recoverable. When choosing a data recovery company, remember
you are not paying for time working on your hard drive, you are paying for the technical expertise to successfully recover
your data. At Hard Drive 911 Data Recovery, we stand behind that.

Stop using the drive & contact Hard Drive 911 Data Recovery

Don’t risk further damage to your drive or render your data unrecoverable. Contact Hard Drive 911 Data Recovery at
(323) 988-1047 or toll-free at 888.470.DATA immediately. Please read our information on minimizing further damage
to your hard drive.

The Phone Consultation

During your initial phone consultation, we work with you to determine the type of hard drive failure. Logical failure vs.
physical failure; does the hard drive spin? Is the hard drive recognized by the BIOS? Does the hard drive make abnormal
mechanical noises (clicking, grinding, etc)?

We will also discuss data recovery pricing and arrange for courtesy pick-up or pre-paid shipping of the hard drive.

Ship the drive to Hard Drive 911

We will arrange a courtesy pickup or pre-paid UPS shipment for the failed hard drive. Include our intake form so we know
exactly what data you need recovered. We will email the data recovery intake form to you during your phone consultation.

The Recovery

We begin inspecting all failed hard drives with 30 minutes of receipt and contact you to let you know work has begun.
Most hard drive data recovery inspections take anywhere from two to 24 hours to complete.

We will then contact you to discuss data recoverability, cost, & turn-around time options. When you approve the recovery,
we proceed with data extraction.

The Data

When the data recovery is completed, we ship the data, you can pick it up, or download it.

If you need help restoring the data on your computer, Hard Drive 911 Data Recovery has a nationwide network of onsite
consultants to get you back up and running ASAP.

1Contact Hard Drive 911 now for your free phone consultation



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